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Job: Biological/Agricultural Specialty Product Technical Service Representative, D3 Consulting, LLC, USA, NC

General Information

Job title:
Biological/Agricultural Specialty Product Technical Service Representative
Job location:
USA, NC  99999 United States
Requisition code:
Date posted:
This is a part-time contract position with the potential for expansion to full-time based on the defined scope of work. The initial term is negotiable and may extend up to one year. A consulting agreement and confidentiality agreement will be required. The goal is to have a person identified and in the role by December 1, 2021. The compensation will be commensurate with qualifications. There are no other benefits.
Job category:
Sales & Marketing
Research and Development
Employment type:
Part time

Job Description

The technical service representative performs duties required to ensure customer understanding of the agricultural specialty product, raise market awareness of the technology, and work to define the customer requirements for product performance and grower expectations. This position offers a challenging opportunity, flexibility in work location, and diverse responsibilities. Highly motivated individuals will find meeting the day-to-day challenges, supporting the overall launch, the understanding of the features and benefits, and the product utilization to be stimulating and rewarding. On the job training will be provided as needed.

Major areas of responsibility include:

• Customer relations: The technical services representative is responsible for contacting, scheduling, and conducting meetings with technical staff in distribution, retail, and with influencers, including crop advisors, agronomists, and university staff, in the biopesticide markets being addressed by Stepan. Particular focus and understanding on biofungicidal products is advantageous.
• Technical product understanding: The technical service representative will work with the in-house R&D and marketing or sales team to understand and interpret the product features and benefits and communicate to customers, market influencers, and users what the product can do, how to use it effectively and how to integrate it into the customers production systems. The technical services representative will, with input from the commercial team, develop or enhance technical literature (slides, photographs, printed and digital information, and sell sheets to support the promotion and market awareness of the product.
• Sharing feedback and experiences: The technical services representative will regularly communicate the feedback and reactions from contacts to the commercial team.

Job Requirements

The successful candidate for this position will have the following:

• Flexible schedule – will require flexibility for travel, virtual and face-to-face in person interactions, and flexible work requirements.
• Excellent time management and organizational skills
• Valid drivers license, ability to work in the USA
• Computer proficiency

Education/experience requirements

• Degree (BSc, MSc, or Ph.D) in agriculture and or business related to agriculture. Experience with agricultural products used for disease and pest management in specialty crops or turf. Strong understanding of the biopesticide value proposition and positioning is advantageous.
• 5 years or equivalent Experience in sales or technical service or in Extension, University, or Crop Pest Management
• An established network of contacts including agricultural distribution, retail operations, and growers.

Physical or work requirements

• The duties of the technical services representative may require extended sitting, standing or walking. The technical services representative may be required to travel by car, plane or other means. Customer contacts may be in person or virtual as needed.
• The technical services representative role is a remote role and not aligned with a specific office location.
(Job number: 4051710)
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