NCBiotech Jobs Board ● Connecting North Carolina's life science employers and workforce.

Job: Operator Technician, Merck & Co., Wilson, NC

Employer banner ad -

General Information

Job title:
Operator Technician
Job location:
Wilson, NC  27893 United States
Requisition code:
Date posted:
Job category:
Manufacturing and Production
Employment type:
Full time

Job Description

Job Description

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.


Essential Functions

  • Operates automated and non-automated packaging equipment according to Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs)

  • Prepares packaging equipment for production according Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs)

  • First responder to challenges with packaging equipment

  • Ensure all tasks are completed in a safe manner

  • Performs equipment set-up and dial on packaging equipment including but not limited to: product flow alignment, container size change adjustment, selection of correct qualified recipe parameters, set-up of qualified vision/inspection systems and verification of proper functionality of detection/rejection systems

  • Partners with maintenance personnel to reduce overall line downtime, and develop a deeper operational knowledge of equipment

SOP | GMP Protocols Automated and Non-Automated Packaging Equipment

  • Load packaging material into process flow

  • Move packaging material to different locations on the packaging line

  • Inspect material rejected from equipment for defects prior to repackaging

  • Waste material which cannot be repackaged

  • Utilizing TrackSys data, trend and escalate equipment performance issues to maintenance and reliability teams

  • Document activities within applicable batch documentation

SOP | GMP Protocols Production Packaging Equipment

  • Clear/Clean packaging equipment

  • Inspect packaging equipment post cleaning

  • Setup and Adjust the equipment | Use appropriate tools | Ensure proper alignment | Ensure proper clearances

  • Partners with maintenance personnel to assist with non-routine equipment repairs, including helping with repairs under guidance of maintenance, initiating work orders and retrieving parts from the stockroom as required.

  • Provides occasional assistance to maintenance personnel that are executing PMs in order to develop a better operational understanding of the equipment functionality

Task Safety and SME for Packaging Equipment

  • Determine if the challenge is due to the equipment or the component being run on the equipment

  • Gather/Document key information at time of the challenge to aide in current and if necessary, future trouble shooting activities

  • Make minor equipment adjustments as needed to return the equipment to a functional state

  • Document activities using the computerized maintenance management system

  • Use technical manuals for troubleshooting/verification of proper set-up and functionality

  • Leverage vendor training when troubleshooting

  • Escalate to Maintenance when the challenge/issue has not been resolved within the expected timeframe or requires modification of control systems, electrical troubleshooting, advanced troubleshooting or significant equipment failure has occurred. 

  • Follow established safety standards while following SOPs and GMPs

  • Actively take accountability for personal safety as well as the safety of others.

  • Identify, report, and document unsafe conditions

  • Recognize and utilize safety equipment

Education Requirements

  • High School Diploma or equivalent (GED) OR an applicable Associates Degree

Experience and Skills


  • Two years maintenance with a focus in industrial, pharmaceutical, food industry, and/or laboratory equipment


  • Ability to read controller logic and electrical diagrams

  • Lock-out-tag-out (LOTO)

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time. 

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement?

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:

Flexible Work Arrangements:

Not Specified


3rd - Night

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R134372

Job Requirements

(see job description above)
(Job number: 4051065)
Do you know someone who would be interested in this job?   Tell them about it.